This Privacy Policy describes how GRADIENT (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, submit an enquiry form, purchase a service, or otherwise interact with us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you:
• submit a contact or enquiry form;
• purchase or enquire about one of our services;
• communicate with us by email or other channels;
• interact with our website.
The information we collect may include:
• your name;
• email address;
• phone number;
• company or business name, if applicable;
• billing or payment information, if required for a purchase;
• details about the service you are interested in;
• any other information you choose to provide in your message or enquiry.
We may also automatically collect certain technical information when you visit our website, such as:
• IP address;
• browser type;
• device information;
• pages visited;
• time spent on the site;
• analytics data.
We use the information we collect to:
• respond to your enquiries;
• process service requests or purchases;
• provide information about our services;
• communicate with you regarding your booking, order, or request;
• improve our website, services, and customer experience;
• prevent fraud, abuse, or unauthorized activity;
• comply with legal, tax, accounting, or regulatory obligations.
We do not sell your personal information.
When you submit a form on our website:
• the information you provide is used to contact you;
• we use your details to respond to your request;
• you confirm that the information you provide is accurate;
• you consent to being contacted by GRADIENT regarding your enquiry.
If you purchase a service through our website or through a third-party payment provider:
• payment information may be processed by the relevant payment platform;
• we do not store full payment card details on our own systems unless specifically required and permitted by law;
• payment providers may collect and process your personal information according to their own privacy policies and terms.
We may use third-party services to:
• operate our website;
• process payments;
• manage forms;
• send communications;
• host content;
• analyze website performance.
These third-party providers may process personal information only as necessary to perform services on our behalf, or as otherwise described in their own privacy policies.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Our website may use cookies or similar technologies to:
• improve website functionality;
• analyze traffic;
• enhance user experience;
• support analytics or marketing tools.
Cookies are small files stored on your device.
You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.
We retain personal information only for as long as necessary to:
• provide services;
• respond to enquiries;
• maintain business records;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements.
When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable law.
We take reasonable technical and organizational measures to protect your personal information from:
• unauthorized access;
• disclosure;
• alteration;
• destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Depending on your location and applicable law, you may have the right to:
• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• object to or restrict certain types of processing;
• withdraw consent where processing is based on consent;
• request a copy of your personal information;
• lodge a complaint with a relevant data protection authority.
To exercise any of these rights, please contact us using the details provided below.
If you access our website from outside the country in which we operate:
• your information may be transferred to other countries;
• your information may be processed in countries where data protection laws may differ from those in your jurisdiction;
• by using our website and submitting your information, you consent to such transfer and processing where permitted by applicable law.
Our website and services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.
We may update this Privacy Policy from time to time.
If changes are made:
• the updated version will be posted on this page;
• your continued use of the website after changes are posted means that you accept the updated Privacy Policy;
• we encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
GRADIENT
Email: [email protected]